WILMA ALVARADO-LITTLE, MA, MSW
Principal and Founder, Alvarado Little Consulting, LLC
Wilma Alvarado-Little MA, MSW is the Principal and Founder of AlvaradoLittle Consulting, LLC which focuses on health equity issues from a linguistic and cultural perspective. In addition to her interests in public policy, health literacy and health disparities prevention, she has been instrumental in the development and implementation of hospital and clinic based programs and is a healthcare interpreter and trainer with over 30 years’ experience in the healthcare field. She is the former Co-chair of the Board of the National Council on Interpreting in Health Care, is a member of the National Project Advisory Committee for the Review of the CLAS Standards, HHS Office of Minority Health, the National Academy of Sciences, Engineering and Medicine Roundtable on Health Literacy and the Chair of the New York State Office of Mental Health Multicultural Advisory Committee and serves on boards at the state and local levels which address multicultural issues. She has a Master Arts degree in Spanish Literature, A Master’s in Social Welfare. Currently residing in New York, Wilma dedicates her time to issues involving the provision of linguistically and culturally appropriate health services nationwide.
DUNCAN RYANMANN, Ph.D.
Professor, Business, Management and Economics
SUNY Empire State College
Dr. RyanMann is a professor in the area of Business, Management and Economics and specializes in the areas of industrial organization, healthcare policy, healthcare economics and public finance. RyanMann worked for three years in Washington State’s Medicaid program. His work involved research and analysis of cost data that was used for setting rates and prices the state used to reimburse medical and social service providers. The last year of this work focused on nursing home reimbursement. Prior to arriving at Empire State College, he taught on the faculties of the University of Pennsylvania, Rutgers University, and Williams College. Over the years he has been involved in several major health care projects, including consulting with the World Bank and the government of Botswana on nurse training, consulting with the Washington State government on issues in health care and nursing home finances and research related to vocational rehabilitation. He has also consulted with the New York State Governor’s Office of Regulatory Reform on cost benefit analysis. Dr. RyanMann received his Bachelor of Arts degree in Liberal Arts from Evergreen State College and his Doctorate in Economics from the University of Pennsylvania.
SHIRLEY DeSTAFENO, MA
Program Manager, Research Foundation for Mental Hygiene
New York State Office of Alcoholism and Substance Abuse Services
Ms. DeStafeno has over 35 years of professional experience that includes clinical counseling and supervision, program evaluation, and implementation of federal grants. Her professional experience spans working in three state and city governments providing policy analysis of Medicaid services, development and execution of patient information systems, and grant management. This includes over 25 years of training development and implementation with expertise as a Motivational Interviewing trainer, an SBIRT trainer for adults and adolescents, and trainer of CHOICES. For over four years, she has been an Adjunct Instructor for SUNY Empire State College teaching courses on psychology, substance use disorders, and social science research. She received a Master’s degree in Counseling Psychology from Hood College and Advanced Certificate in Organizational Development from Georgetown University.
PETER J. POCILUYKO, MA, CASAC
Division Online Coordinator for Community and Human Services
SUNY Empire State College
Peter Pociluyko has worked as an addictions and mental health clinician, program administrator, and college-level instructor for over four decades. He has worked as an online instructor for SUNY/Empire State College since 2004, and is currently the Division Online Coordinator for Community and Human Services. His experience spans outpatient, public health, residential and hospital settings. He has served as a part-time college instructor teaching courses in psychology, counseling, family and group therapy, psycho-pharmacology, substance use disorders, and mental health disorders since 1980. For 10 years, he wrote a bi-weekly column on substance use disorders and more recently co-authored several chapters of the text, Addiction Essentials with Carlton Erickson, PhD, published by W.W. Norton. He received a Master’s Degree in Developmental and Clinical Psychology, followed by post-graduate training in family therapy, healthcare management, and training and organizational development. He has held addiction counselor certification in various states since 1977 and in New York since 2009.
GREG OWENS, LMSW
Director of Strategic Partnership and Collaborations
New York State Office of Children and Family Services
In his 22 years with the State, he has held many management and leadership positions including Executive Assistant to Director of the Division for Youth, Director of The Bureaus of Counseling Services and Family Advocacy, for the Office of Children and Family Service. He is currently the Director of Special Projects and is responsible for statewide initiatives including mentoring, youth gangs and violence, disproportionate minority representation, cultural competence and responsible fatherhood. Mr. Owens is a trainer and leadership development consultant, and a certified trainer for Crucial Conversations, a curriculum based on the NY Times best-selling book. He has been a keynote speaker, and presented workshops and training seminars throughout the country and abroad. Mr. Owens received a Bachelor’s degree in Sociology from Rider College, now Rider University, in Lawrenceville, New Jersey, and a Master’s Degree in Social Work, specializing in Criminal and Juvenile Justice from the University Of Pennsylvania School Of Social Work, in Philadelphia, Pennsylvania. He is a licensed master social worker.
Participating Professor, Clarkson University
Robert (Rob) Smith has been a Participating Professor at Clarkson University (formally Union Graduate College) since 1999. During his tenure at the college, Professor Smith has taught courses in the health care MBA program including health care informatics, operations management, and organizational theory. Rob was formerly Vice President for Special Projects in the Acute Care Division of St. Peter’s Health Partner’s in Albany, and prior to that role, was Vice President for Clinical and Support Services at Northeast Health in Troy, New York. He began his tenure in the Capital District as the Director of Clinical Laboratories at Samaritan Hospital in 1991. Rob obtained an undergraduate degree in Biology from Brooklyn College, a Master’s of Science Degree in Medical Biology from C.W. Post College, Greenvale, New York, and a Master’s in Professional Studies from the New School in New York City. In 2006, Rob became a Fellow with the American College of Health Care Executives (FACHE), an organization in which he continues to be active.
President, Krieger Solutions, LLC
Alan is the founder and president of Krieger Solutions, LLC. Alan is a highly regarded international trainer and executive coach with over 30 years’ experience in training, leadership and organizational development. He started Krieger Solutions in 1992, and since then, has provided training and consulting services to thousands of supervisors, managers and line staff, working with national governments, international organizations, manufacturers, hospitals, state agencies, small corporations, non-profits, and statewide associations. He has served as CEO of two organizations in addition to Krieger Solutions, LLC. Alan’s expertise is in designing and facilitating training and organizational development initiatives. These include: supervisory development, team building and strategic planning projects that improve employee satisfaction and overall organizational performance. He received a Master’s Degree in Management from Antioch New England Graduate School.