Apr
10
9:00 AM09:00

The Power of Communication Styles for Leaders: Communicate to Better Connect with Staff and Clients

Struggles to get through to certain people? Some may take offense easily, misunderstand you, or even respond aggressively. Often, this stems from a disconnect in communication styles. People interact and process information differently, and when these differences go unrecognized, they lead to miscommunication, disengagement, and conflict.

This program introduces a simple yet powerful framework for recognizing and adapting to different communication styles, helping leaders navigate difficult interactions with clarity and confidence. By applying these insights, leaders can foster stronger connections, build trust, and enhance team collaboration.

Key Takeaways:

  • Identify and adapt to diverse communication styles.

  • Tailor your approach for clearer, more effective interactions.

  • New perspective for de-escalating and resolving conflicts.

  • Motivate and engage others in the way they respond best.

  • Build strong, engaged teams.

Trainer: Alan Krieger T.E.A.M. Communications Styles

Thursday, April 10 9:00 AM-11:00AM Via Zoom

Registration Required: The Power of Communication Styles for Leaders: Communicate to Better Connect with Staff and Clients

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Mar
20
1:30 PM13:30

Understanding Traumatic Memories: Insights for Front-Line Healthcare Staff

This training will help equip front-line healthcare staff with foundational knowledge related to traumatic/non-traumatic memory storage including:

  • Understanding the nature of trauma and effects on brain

  • How traumatic memories are stored

  • Implications for front-line healthcare staff

  • Treatment Options

Trainer: Michael Prezioso, PhD Owner/Founder - Blue Line Psychological, LLC EMT - Wilton EMS

Thursday, March 20, 2025 1:30pm - 3:00pm SUNY Adirondack Northwest Bay Conference Center 640 Bay Road, Queensbury NY

CECs approved for Social Workers, Licensed Mental Health Counselors, Physical Therapists, Occupational Therapists and Speech Language Pathologists.

Registration Required: Understanding Trauma - Front-Line Healthcare Staff

Questions? Contact Kelly Owens at kowens@hmahec.org

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Mar
20
9:30 AM09:30

Understanding Traumatic Memories: Insights for EMS/First Responders

This training will help equip First Responders with foundational knowledge related to traumatic/non-traumatic memory storage including:

  • Understanding the nature of trauma and effects on brain

  • How traumatic memories are stored

  • Implications for First Responders

  • Treatment Options

Thursday, March 20, 2025 1:30pm - 3:00pm SUNY Adirondack Northwest Bay Conference Center 640 Bay Road, Queensbury NY

Trainer: Michael Prezioso, PhD Owner/Founder - Blue Line Psychological, LLC EMT -Wilton EMS

1.5 hours NYS Approved EMS CME will be awarded on completion of this program.

Questions? Contact Kelly Owens at kowens@hmahec.org



Understanding Traumatic Events - EMS/First Responders Registration

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Oct
25
9:30 AM09:30

Addressing Burnout

This workshop will explore the latest research on burnout, how our accelerating sense of the world contributes to burnout, the aftermath of the pandemic on burnout rates and the increasing impact the fraying of our social norms has on stress, and help guide participants in crafting a personal action plan to recognize, tamp down and prevent burnout.

Trainer:

Benita Zahn, DPS, MS, CHWC, NBC-HWC

Certified Health and Wellness Coach

B Your Best with Coach Benita

This session has CE Pending for Social Work, LMHC, Physical Therapy, Occupational Therapy, and Speech Language Pathology.

Register here for this in-person training!

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Apr
24
5:00 PM17:00

Nursing Health Education Symposium: Shared Wisdom for Future Nurses

High school students and their parents/guardians are invited to join us for this in-person event to learn how to plan now for a career in nursing from a panel of nursing professionals including: Licensed Practical Nurse (LPN), Registered Nurse (RN), Nursing Care Manager, Family Nurse Practitioner (FNP) and more.

Where: North Country Community College - Ticonderoga Campus (11 Hawkeye Trail, Ticonderoga)

When: April 24th from 5-7pm

This event is proudly supported by:

  • North Country Community College

  • Hudson Mohawk AHEC

  • AHI/North Country Care Coordination Workforce Collaborative

  • Stewarts

Registration is required: Register Nursing Health Education Symposium April 24

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